Orders confirmation center
Orders confirmation
Kanban, filterable table or Call Center view. Sendocki gives you the right view to confirm every COD order with its context, history, notes, status and next action.
One order, three ways to work
Depending on your volume, team and workflow, move from a visual board to a control table, then to a Call Center view that calls orders in the right order.
Kanban board, move orders by stage
See every order as a card, sorted by pipeline stage. Know at a glance what is new, to confirm, no response, confirmed, shipped, delivered or returned.
- See each order as a card with customer, amount and status
- Drag an order from one stage to the next
- Spot urgent or blocked orders right away
Filterable table, Excel power without the mess
Work your orders in a table you can filter and customize. Show the columns you need, filter by stage, status or agent, then act on many orders at once.
- Filter by stage, status or agent and show only useful columns
- Select many orders and ship them in one click
- Request carrier pickup and find tracking numbers in the same view
Call Center, call with the right context
Pick a pipeline stage, then call order by order. See all orders or only those assigned to you, with full customer and order context on screen.
- Call from WhatsApp, phone or computer with customer and order context
- Log the call status and a note in one click
- Confirm, release, skip or move the order to another stage
They confirm with Sendocki
Merchants who close the order
I confirm in the morning and ship by noon
I filter my new orders, confirm them in the table, then ship the whole batch in one click. What used to eat my whole morning is done before lunch.
I only pay when I sell
Best price on the market, and it truly understands COD: if I sell, I pay; if I do not sell, I pay nothing.
Good to know
Common questions
Everything you need to know before you start confirming orders with Sendocki.
Do I have to change how I work to use it?
No. You keep the view that already fits how you work: a Kanban board, a spreadsheet-style table, or a call queue. Sendocki adds customer context, history and one-click shipping on top of how you already confirm, without imposing a new process.
Is a confirmation center overkill if I confirm orders alone?
No. On your own, the table lets you filter, confirm and ship in batches in a few minutes. The Call Center view stays hidden until you want it, so you grow into the team tools later without paying in complexity today.
Can each agent work only their own orders?
Yes. Assign orders by agent and each person opens a queue of only their orders, with the customer history, the script and the call outcome in front of them. You keep the full picture, they stop calling the same customer twice.
Do I need a separate tool to call customers?
No. You call straight from the order, on WhatsApp, by phone or from the computer, log the result, add a note, then move or ship the order in the same screen.
Is this for me if I only ship 10 to 20 orders a day?
Yes. The free plan is built exactly for that, 30 parcels per month, 0 MAD, no credit card. You do not need to be big to work professionally. Start, test, and upgrade when your volume justifies it.
Concretely, how do I get started?
Create your free account. Connect your store or import your orders. Choose a pipeline template. And ship. Under 5 minutes from start to first processed order.
Confirm more orders, starting today
Pick the view that fits your team and turn your confirmation queue into shipped orders.