Cookie Policy

1. Introduction

This Cookie Policy explains how Sendocki uses cookies and similar technologies when you visit our website or use our services.

Sendocki is operated by: Sendocki Technologies SARL AU, a limited liability company registered in Morocco. Address: Boulevard 30 Juillet, Résidence Champs du Printemps, GH1 IMM F, 5th floor, Office No. 15, Sidi Moumen, Casablanca, Morocco. Email: [email protected]

By using the Sendocki website, you acknowledge that some cookies may be necessary for the website to function, while others may be used to improve the experience, measure performance or support certain campaigns.

2. What is a Cookie?

A cookie is a small file stored on your device when you visit a website. It allows the website to remember certain information, such as your preferred language, your session or how you use the website.

We may also use similar technologies, such as pixels, tags or local storage, for similar purposes.

3. Why Do We Use Cookies?

We use cookies and similar technologies to: make the website work properly, enable certain essential features, remember certain preferences such as language, understand how the website is used, improve performance and user experience, measure the effectiveness of certain pages or campaigns, and support certain analytics or marketing tools when enabled.

4. Types of Cookies We May Use

4.1 Necessary Cookies

These cookies are essential for the website or certain basic features to work. They may be used to display pages correctly, maintain a session, protect the website, and enable certain essential settings. These cookies generally cannot be disabled from the website because they are required for the service to function properly.

4.2 Preference Cookies

These cookies help us remember your choices, such as language, region, display settings, and certain usage preferences. They are used to make your experience easier and more personalized.

4.3 Analytics Cookies

Analytics cookies help us understand how visitors use the website. They may help us understand which pages are visited most, how much time visitors spend on the website, where visits come from, errors or navigation issues, and page or campaign performance. We use this information to improve the website and user experience.

4.4 Marketing and Tracking Cookies

If these tools are enabled, we may use cookies or technologies linked to marketing or advertising, such as pixels or campaign tracking tools. These tools may help us measure advertising performance, understand how visitors interact with Sendocki pages, improve campaigns, and display more relevant content or ads. These cookies may be linked to external services such as Meta, Google or other analytics and marketing tools, depending on the tools used on the website.

5. Third-Party Tools and Services

We may use third-party services to help us analyze website usage, improve performance, enable certain features or measure campaigns. Depending on the settings used, these services may include: audience analytics tools, campaign measurement tools, advertising or retargeting tools, support or chat tools, and technical services needed to operate the website.

These services may use their own cookies or similar technologies under their own policies. We invite you to review the privacy and cookie policies of these services when needed.

6. Cookie Retention Period

Some cookies are temporary and expire when you close your browser. Other cookies may remain active for a defined period to remember your preferences, measure usage or improve the experience. The retention period depends on the type of cookie, its purpose and the tool used.

7. How Can You Manage Cookies?

You can manage cookies in several ways: through your browser settings, by deleting cookies from your device, by refusing certain types of cookies when a consent tool is available on the website, and through privacy settings of certain third-party services.

Disabling some cookies may affect certain website features or your user experience. Necessary cookies may remain active because they are required to operate the website or service.

8. Relationship with the Privacy Policy

This policy only explains the use of cookies. For more information about how we collect, use and protect data, you can read Sendocki's Privacy Policy.

9. Changes to This Policy

We may update this Cookie Policy from time to time for technical, legal, operational or tool-related reasons. The last updated date will always be displayed at the top of this page. If important changes are made, we will seek to inform users through the website or any appropriate means.