WhatsApp Inbox, Automation & Campaigns
WhatsApp commerce
Centralized inbox, customer history, order creation from chat, quick replies, Meta templates and WhatsApp campaigns: Sendocki connects your conversations to your operations and sales.
Run WhatsApp as a real workspace
Every conversation becomes a place to sell: see the customer, create the order, automate the follow up.
Centralized and filterable inbox
Bring your WhatsApp conversations into Sendocki. Filter, prioritize and assign, so no message stays unanswered.
- Group and filter conversations
- See assigned conversations
- Never leave a message unanswered
Customer context beside the chat
While you chat, Sendocki shows the customer: address, past orders, total spent, notes, shared media, call history and segment.
- Address and order history
- Total spent and notes
- Call history and segment
Create the order from the conversation
When a customer confirms on WhatsApp, click Create order. Info is preloaded and the order goes straight into the Order Confirmation Center.
- One click from the chat
- Preloaded customer info
- Straight into your pipeline
Templates and campaigns
Use approved Meta templates, quick replies and WhatsApp campaigns to follow up, confirm and re engage at scale.
- Approved Meta templates
- Quick replies
- WhatsApp campaigns
What sellers say
WhatsApp that finally scales with your orders
I create the order while we are still chatting
The customer says yes on WhatsApp, I click Create order, and it is in my pipeline before the conversation even ends. No copy-paste, nothing slips.
They build with you. Not just for you.
What surprised me most was the team. I flagged a problem one evening, and by the next morning they'd already taken my feedback into account. You feel they genuinely want you to succeed — not just pay the subscription.
Good to know
WhatsApp questions, clear answers
Everything you want to check before connecting your WhatsApp number to Sendocki.
Do I keep my own WhatsApp number?
Yes. You connect your existing WhatsApp Business number through the official WhatsApp API. The number stays yours, your customers keep writing to the same place, and Sendocki adds the shared inbox, customer context and order creation on top.
Can several people work the same inbox without chaos?
Yes. Conversations are assigned, filtered by status or priority, and each person sees what is theirs to handle. No message stays unanswered because two people each assumed the other replied.
Do I have to reply to every message by hand?
No. Quick replies, Meta templates and automation rules handle the repetitive parts, confirmation, tracking and follow-up, while you keep control and step in only when it matters.
Can I really turn a conversation into an order without retyping?
Yes. From the chat you click Create order: the customer details are preloaded, you add the product, adjust the address if needed, and the order drops straight into your pipeline. Fewer typos, no double entry.
What's the difference with WhatsApp Business?
WhatsApp Business is a messaging tool. Sendocki turns WhatsApp into a confirmation, tracking, and CRM pipeline. Your messages go out automatically based on each order status, without you touching anything.
Is WhatsApp Business included in every plan?
Yes. WhatsApp Business is included on every plan at no extra Sendocki cost. You connect your own WhatsApp Business account, and Sendocki manages the inbox, templates and campaigns. Meta message fees remain billed directly by Meta.
Run all your WhatsApp from one screen
Connect your WhatsApp Business number, centralize every conversation and turn chats into orders. Free to start.