Team Management & Performance — Sendocki

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Team Management & Performance

Teams & performance

Invite your team, assign roles, control access, track performance and calculate commissions based on orders actually processed.

Built for COD sellers who want to structure a confirmation, follow-up or delivery team without exposing the whole business.

Run a team that earns on real orders

Invite the right people, pay them on orders they actually move and let everyone track their own results.

Invite, assign roles and control access

Invite a member by email, assign them to a team and give them a role that fits their mission. You stay in control of what each person can see or do inside Sendocki.

  • Ready-to-use roles: confirmation agent, delivery agent, viewer, moderator, team lead
  • Custom roles when you need access shaped to your own process
  • Change a role, transfer a team or deactivate access at any time
invite,-assign-roles-and-control-access.png

Commissions tied to real orders

Create a commission rule for one person or a whole role. The commission triggers only when an assigned order reaches the pipeline stage you chose.

  • Fixed amount per order or a percentage of the order value
  • Triggered at the stage you pick: confirmed, delivered or collected
  • Every commission keeps the order behind it as proof
commissions-tied-to-real-orders.png

Performance, goals and collaboration

Each member tracks their goals, commissions and results, while you keep a clear view of individual and team performance.

  • Goals and scores visible per member and per team
  • Commissions calculated automatically, no spreadsheet by hand
  • Shared proof on every commission, fewer disputes at month end
performance,-goals-and-collaboration.png

What sellers say

Teams that finally feel fair

No more commission arguments

Every commission is linked to a delivered order my agent actually handled. End of month, there is nothing to argue about, the numbers are just there.

Nabil K.
Nabil K. Confirmation center · Casablanca · Team of 8

I only pay when I sell

Best price on the market, and it truly understands COD: if I sell, I pay; if I do not sell, I pay nothing.

Hamza D.
Hamza D. Supplements · Kénitra · 300 orders/month

Questions

Everything about teams and performance

How roles, commissions and agent scoring work inside Sendocki.

Will my agents see my whole business?

No. Each role sees only what you allow: a confirmation agent works their assigned orders, not your revenue, suppliers or full customer base. You decide exactly what each person can see and do.

How are commissions calculated, and can agents dispute them?

A commission triggers when an assigned order reaches the stage you choose, on a fixed amount or a percentage. Every commission is tied to a real order, so there is proof behind each one and nothing to argue about.

Can I set different commission rules per person or role?

Yes. Create a rule for one agent or a whole role: fixed or percentage, tiered or with a performance bonus. Different people can earn on different stages and conditions.

Do I have to calculate commissions by hand?

No. Sendocki calculates them automatically from the orders each agent processed, and every member sees the orders linked to their own commissions in real time.

Does it replace my team?

It makes them more efficient. They only handle real orders, Sendocki takes care of the rest.

Concretely, how do I get started?

Create your free account. Connect your store or import your orders. Choose a pipeline template. And ship. Under 5 minutes from start to first processed order.

Build a team you can actually steer

Invite your agents, set commissions on real orders and track performance in one place.


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