Smart Ecom Automations — Sendocki

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Automate your sales and save time

Smart automations

Turn your pipeline into an engine. Sendocki sends the right WhatsApp at the right stage, reads the customer's reply, and moves the order forward on its own.

No engineering skills needed. You define simple rules linked to your order stages.

How Smart Ecom Automations work

Pick a stage, a message and a delay. Sendocki runs the rest for every order.

Triggered by your pipeline

Choose the stage that fires the rule, the WhatsApp template approved by Meta, and the delay. No code, just a simple form.

  • Trigger on any pipeline stage
  • Send now, in 5 minutes, or the day before
  • Built in one simple form
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The reply moves the order

Map each WhatsApp button to a stage, so Confirm sends the order to Confirmed and Cancel to Cancelled, and catch silent customers with a fallback.

  • Buttons mapped to stages
  • Confirm automatically without a call
  • Fallback when no one replies
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Runs 24/7 on every order

Once active, the rule works on every future order, day and night, with spam protection so customers are never flooded.

  • Always on, every order
  • Reminders the day before delivery
  • Spam protection on re-triggers
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Loved by COD sellers

Real sellers, real results

My pipeline moves while I sleep

I set the follow-up rules once. Now orders confirm, chase the no-replies and change stage on their own. I open Sendocki in the morning and half the work is already done.

Hamza E.
Hamza E. Home goods · Tangier · Team of 3

I discovered automation, and it is easy

With Sendocki I discovered automation. I used to think it was very hard, and I saw other platforms offering something complicated. Here I found it simple and easy.

Othmane L.
Othmane L. Growing store · Oujda · started this year

FAQ

Your questions, answered honestly

No marketing noise. Straight answers about automations.

Do I need any technical skills to build an automation?

No. You build rules in plain language: when an order reaches a stage, wait, send a message, move it or alert someone. No code and no setup project, you assemble steps like building blocks.

Will automated messages annoy my customers?

Only if you let them. You decide the timing, the channel and the wording, and a rule stops the moment a customer replies or the order moves. The goal is fewer useless messages, not more.

Do I keep control, or does it run blindly?

You keep control. Every rule is visible, you can pause it, change it, or add a human step for unclear cases. Automation handles the repetitive part while you handle the judgment calls.

What can I actually automate?

Confirmation, no-reply follow-ups, status changes from a clicked button, shipment after confirmation and delivery updates, plus post-delivery reviews, promo codes, win-back and campaigns. If it follows a rule, you can automate it.

Does it replace my team?

It makes them more efficient. They only handle real orders, Sendocki takes care of the rest.

Concretely, how do I get started?

Create your free account. Connect your store or import your orders. Choose a pipeline template. And ship. Under 5 minutes from start to first processed order.

Ready to double your delivery rate?

Boost your efficiency and scale your deliveries with smarter automation and faster order handling.


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