Analytics & Dashboard
Analytics & insights
Orders, pipeline, delivery, returns, WhatsApp, team, products and cashflow: Sendocki connects your data to help you understand what is moving, what is stuck and what is truly profitable.
Understand what works, what blocks and what costs you money
Analytics connects your modules to explain performance: orders, products, customers, WhatsApp, team, delivery, returns and COD cashflow.
Daily dashboard
Sendocki dashboard gives you a clear daily reading: orders by stage, priorities, key rates and simple alerts
- Total orders
- Confirmation rate
- Shipment rate
- Delivery rate
- Cancellation rate
- Blocked orders
Products analytics
Identify your best selling products, products with high returns, products blocking stock and products that need better qualification
- Best selling products
- Products with high returns
- Products blocking stock
- Products that need better qualification
Team performance
Compare your team performance: processed orders, calls, confirmations, processing time, confirmation quality and results by stage
- Processed orders per agent
- Calls made
- Confirmation quality
- Processing time
- Results by stage
COD cashflow
Track expected cash, collected cash, upcoming carrier payments, return fees, commissions and real margin
- Expected cash
- Collected cash
- Upcoming carrier payments
- Return fees
- Real margin per period
Trusted by sellers
Real visibility, in their own words
I see my real margin, not just sales
I used to look at revenue and feel good. Now I see return fees, carrier payments and my real COD margin per week, so I finally make decisions on real numbers.
I track my confirmation team and their performance
The call center is excellent: I track the confirmation team, see their performance and how they talk with customers.
Good to know
Your questions, answered
What sellers ask before they start reading their numbers with Sendocki.
Do I have to build the dashboards or reports myself?
No. The dashboard and analytics are ready the moment your orders flow in. You read clear KPIs, rates and cashflow out of the box, with nothing to configure or design.
Where do the numbers come from, and can I trust them?
From your real activity inside Sendocki: orders, pipeline stages, deliveries, returns, team actions and COD payments. Nothing is typed in by hand, so the figures match what is actually happening.
Do I need to be a data person to read it?
No. Everything is shown as plain rates and simple cards, like confirmation, delivery and return rates, with alerts when something needs attention. You see what works and what blocks without reading a spreadsheet.
Does it show my real COD profit, not just revenue?
Yes. The COD cashflow view tracks expected cash, collected cash, upcoming carrier payments, return fees and commissions, so you see your real margin per period instead of a misleading top-line number.
Is this for me if I only ship 10 to 20 orders a day?
Yes. The free plan is built exactly for that, 30 parcels per month, 0 MAD, no credit card. You do not need to be big to work professionally. Start, test, and upgrade when your volume justifies it.
Concretely, how do I get started?
Create your free account. Connect your store or import your orders. Choose a pipeline template. And ship. Under 5 minutes from start to first processed order.
Decide with your real numbers
Connect your store, watch your KPIs and cashflow in one place, and act before problems cost you.